Mothers (or the guardians) of the orphaned children visit their local Al-Ayn (Iraq) branch on a monthly basis in order to collect their financial aid. Collection points are designed to mimic a bank which allows the payments to be received in a professional manner where privacy is respected.
Children are encouraged to play in the play area or pick a toy from the Al-Ayn Toy Shop during this process.
This is especially important to Al-Ayn, as it allows checks to be made on the child, and the mother is able to communicate any issues or requests she may have.
In addition to the monthly allowances, orphaned children benefit from access to medical care, educational support, psychological rehabilitation where needed, and other programmes tailored to their needs.