Al-Ayn UK Terms and Conditions
Terms and Conditions relating to donations through SMS and use of our website can be found here.
Al-Ayn UK Refunds Policy
We are committed to ensuring your experience of donating to Al-Ayn is as smooth as possible. Under charity law, charities are not permitted to refund donations, except in specific circumstances. If you have made a donation by error, or would otherwise like us to refund your donation, please download our Donation Refund Request Form and fill it in and return to us. We will process your request and inform you if we are able to refund your donation within 10 working days.
We value your right to update your contact preferences at any time. To request any change, please contact us by email: [email protected] or click here.